Frequently Asked Questions

Guests can choose from double rooms and suites in a range of interior styles – from Larch, Swiss Pine and Forest to Alpine and Mountain Spirit. Each category is closely connected to the surrounding nature and the location of the hotel.

Depending on the category, double rooms are approximately 30–40 m², while suites are approximately 40–50 m². The exact size and occupancy are stated for each room category.

Many double rooms and suites accommodate two to four people. The Forest Double Room is designed for two people; the exact maximum occupancy is stated for each category.

Local woods, warm natural colours and high-quality fabrics define the Alpine country-house style. Simple elegance. Plenty of tranquillity. And always a close connection to forests, meadows and mountains.

The View categories offer particularly expansive views across the surrounding landscape, all the way to the Dolomites. For anyone who wants the panorama to be an integral part of their getaway, these categories are an ideal choice.

Genuine Swiss pine wood gives the rooms their natural fragrance and an especially cosy atmosphere. Designed for peaceful hours between day and dream.

The Forest Double Room overlooks the quiet woodland and natural landscape around the Gnollhof. A good choice for two people who appreciate being close to the forest and having a peaceful place to retreat.

The approximately 40 m² rooms draw inspiration from the shapes, materials and moods of the Dolomites. Spacious, connected to nature and characterised by a contemporary Alpine style.

Yes. The published room rates include the Gnollhof pampering board and the stated included services.

We are happy to note your request and take it into account when assigning rooms whenever possible. A firm guarantee of a specific room number, floor or area of the building depends on availability.

At the Gnollhof, you enjoy the house’s pampering board with breakfast, a small lunch snack, a cake buffet and a four-course dinner. Enjoyment accompanies your day – unobtrusively and with plenty of flavour.

The buffet offers bread from the village bakery, cold cuts and cheese, a vitality corner, jams, South Tyrolean honey, eggs, milk, juices and aromatic coffee. Regional fare to start the morning well.

Between 1:00 and 3:00 pm, a small lunch snack with salad, a pasta dish and soup is available. Enjoy it on the sun terrace, in the fireplace room or on the veranda.

A selection of cakes is available from 3:00 to 4:30 pm. A sweet interlude after a hike, time by the pool or a quiet hour in the garden.

In the evening, a four-course menu from the Gnollhof kitchen awaits you. Regional ingredients, South Tyrolean roots and Mediterranean accents shape the dishes; the menu is complemented by a salad buffet with various dressings, oils and vinegars.

The kitchen focuses on seasonal, preferably regional products with traceable origins and short supply routes. Bread, speck, honey, apple juice, coffee and selected spirits come from trusted producers in South Tyrol.

Vegetarian alternatives are gladly accommodated whenever possible. It is best to discuss your requirements with the team when booking and again upon arrival.

The kitchen team takes allergies and intolerances into account wherever possible; however, the Gnollhof is not a specialised allergy hotel. Please inform us of your requirements well in advance; suitable alternatives can be offered depending on the menu.

Yes. The Taschlerhof winery in Brixen belongs to the family and is run by Peter Wachtler, the husband of host Margit Verginer.

Sylvaner, Kerner, Riesling and Gewürztraminer grow on the steep, south-east-facing slopes. These mineral-rich white wines from the Isarco Valley naturally have their place at the Gnollhof.

For organisational reasons, fixed table reservations in the dining room cannot be made in advance. You are welcome to share your preferences, but a binding confirmation is not possible.

Take the Klausen exit on the Brenner motorway and follow the signs to Gufidaun. At the entrance to the village, turn right uphill; after around 4.5 kilometres of forest road, the large Gnollhof sign leads you to the hotel entrance.

The final stretch follows a narrow, winding country road through coniferous forest and past meadows. Take your time on the drive up – peace and beautiful views await you at the top.

Yes. The nearest train station is in Klausen, around seven kilometres from the hotel.

Südtirol Transfer takes you directly from Klausen train station to the Gnollhof with advance booking. In case of changes or delays, please contact the transfer service directly.

Yes. Bolzano Airport is around 38 kilometres away and is served by airlines including SkyAlps. Südtirol Transfer also offers a shuttle from the airport to the hotel.

The Gnollhof is deliberately located in a peaceful setting and is not directly connected to the public transport network. The nearest bus stop is in Laion, while the nearest train station is in Klausen.

Brixen is approximately 15 kilometres away, the Klausen motorway exit around 7.5 kilometres, and Ortisei in Val Gardena around 17 kilometres. This keeps towns, culture and the Dolomites within easy reach.

The coordinates are 46° 38' 18" N and 11° 37' 1" E. The hotel address is Gufidaun 81, 39043 Klausen, Italy.

Four paid charging stations are available, each with 11 kW and Type 2 charging cables. Billing is based on consumption; the currently published price is €0.50 per kWh and may be subject to change.

Please inform the hotel if you are arriving after 6:00 pm. Check-in is possible until 9:00 pm at the latest.

Forests, meadows, vineyards and the Dolomites shape the view. The location between the Isarco Valley, Villnöss and Val Gardena makes the Gnollhof a peaceful starting point for many experiences in nature.

On a clear day, you can see peaks including Plose Telegraph, Kleiner and Großer Gabler, Tullen, Ringspitz and Zendleser Kofel. Campiller Turm and Sass Rigais add distinctive Dolomite landmarks. A labelled panoramic map in the hotel helps you identify the peaks.

The village, spread across seven hills, preserves a rich history with Summersberg Castle, Ansitz Koburg and its historic village centre. The Gnollhof is around 4.5 kilometres from the centre of Gufidaun.

From 1860 to 1980, Bad Froy was a well-known spa above Gufidaun. Today, the site is a reminder of this unique chapter in local history and is used as a youth centre.

Castles, historic residences, museums and historic towns are all within easy reach. Klausen, Brixen and Bolzano combine South Tyrolean history with charming streets, art and living culture.

Yes. Trails lead through vineyards to farms, small hamlets and traditional Buschenschänke, where local food and wine can be enjoyed. In the Isarco Valley, landscape and culinary pleasure are often just a few steps apart.

Easy walking and hiking trails pass right by the Gnollhof. Simply step outside, breathe in the forest air and enjoy your first panoramic view – without needing to drive anywhere.

Villnöss, the Isarco Valley and Val Gardena all lie around the Gnollhof. This opens up a variety of Dolomite trails, alpine pastures, cultural destinations and panoramic roads in several directions.

Yes. The Gnollhof sits freely on a high plateau, far from through roads and traffic noise. Plenty of nature. Plenty of space. And days that follow their own rhythm.

Yes. Marked walking and hiking trails start close to the hotel and lead through forests and meadows around Gufidaun. For hikes in the Dolomites, Villnöss or Val Gardena, numerous starting points are also within easy reach.

The surrounding area offers trails at different elevations, from easy walks to more demanding summit routes. Mountain huts, alpine pastures and peaceful viewpoints accompany you along the way.

As part of the activity programme, selected guided hikes are offered, including tours to the hotel’s own alpine pasture. The current weekly programme is available at the hotel.

Hiking poles and backpacks are available to hotel guests free of charge. Hiking maps and a small library also help you plan your next adventure.

The Gnollhof does not have its own bike rental service, but works with a specialist rental company in Villnöss that can deliver e-bikes directly to the hotel by arrangement. The reception team will be happy to help organise this.

The solar-heated outdoor pool is open during the summer months. A large sunbathing lawn at the edge of the forest surrounds the pool, offering sun, shade and plenty of time outdoors. Current opening hours can be found in the digital guest directory.

The Villnöss alpine pastures, the Dolomites around Val Gardena, and destinations near Brixen and Klausen are all easily accessible. These include the Latzfonser Kreuz, Europe’s highest pilgrimage site, and the Radlseehütte mountain hut.

The starting points in Villnöss and Val Gardena can be reached by car, while the nearest cable cars are around 17 kilometres away. Some hikes in the activity programme also include organised transfers.

Gentle exercises, mindful breathing and quiet moments in nature combine movement and relaxation. The weekly highlight activates the body, calms the mind and invites you to experience the natural surroundings of the Gnollhof with greater awareness.

Skiing, winter hiking and snowshoeing can easily be combined. In between, enjoy the sauna, pool and quiet moments overlooking the snow-covered Dolomites.

The ski areas of Val Gardena, including Seceda and access to the Sellaronda, are nearby. Other Dolomite ski areas around the Isarco Valley are also ideal for a day on the slopes.

In winter, a complimentary ski shuttle takes hotel guests to selected ski areas, depending on the weekly programme. Current destinations, departure times and information can be found in the digital guest directory.

Yes. Guided snowshoe hikes are regularly part of the winter activity programme. Current dates, meeting points and registration information can be found in the digital guest directory.

Yes. Snowshoes are available free of charge to hotel guests as part of the winter offering.

Quiet paths around the Gnollhof and through the surrounding forest are ideal for winter walks and hikes. Nature begins right outside the hotel door.

Yes. The heated Infinity Pool is open all year round, combining warm water with views of the winter Dolomites and vineyards.

The sheltered location on the edge of the forest makes the tranquillity of winter particularly tangible. Snow-white outdoors, soothing warmth indoors – a contrast that feels good.

The water facilities include a heated Infinity Pool, an indoor pool with counter-current system and whirlpool area, an outdoor whirlpool and, in summer, a solar-heated outdoor pool.

The heated Infinity Pool measures 12.5 × 5 metres. While swimming, the Dolomite peaks and vineyards remain at eye level.

The Infinity Pool is open daily. Current opening hours can be found in the digital guest directory.

The indoor pool is available to hotel guests every day. Current opening hours can be found in the digital guest directory.

The solar-heated outdoor pool is available during the summer months. It is surrounded by a spacious sunbathing lawn at the edge of the forest. Current opening hours can be found in the digital guest directory.

Yes. The outdoor whirlpool offers warm water and uninterrupted views. A perfect place to unwind, especially after a hike or a winter day outdoors.

The sauna area includes a mountain panorama sauna, herbal sauna, Vitarium, the steam bath “Das Feuer”, a salt steam bath and an outdoor area with suspended loungers.

The saunas are open daily. Current opening hours and information can be found in the digital guest directory.

Yes. Relaxation areas, water beds, suspended loungers and a tea corner provide space for quiet moments. Warm indoors. The Dolomites outside.

The fitness room with views of the Geisler mountains is available to hotel guests every day. Depending on the weekly programme, yoga, Pilates and other gentle movement sessions complement the offering. Current times and opening hours can be found in the digital guest directory.

Yes. The beauty offering includes facial and body treatments as well as various massages using natural products from Team Dr. Joseph and the Comfort Zone product line. Treatments are charged separately and are best booked well in advance.

The offering includes a breakfast buffet, a small lunch snack, a cake buffet and a four-course dinner. Participation in the lunch snack and cake buffet is, of course, entirely up to you and your daily rhythm.

Breakfast is served from 7:30 to 10:00 am, the lunch snack from 1:00 to 3:00 pm, and cakes from 3:00 to 4:30 pm. Dinner is served from 6:30 to 8:00 pm.

Hotel guests can use the Infinity Pool, indoor pool, seasonal outdoor pool, outdoor whirlpool, sauna area, relaxation rooms and fitness room during their respective opening hours. Participation in the listed activity programme is also included. The current weekly programme can be found in the digital guest directory.

A wellness bag with bathrobes and the necessary sauna towels is provided for your stay. For environmental reasons, we recommend bringing your own pool slippers; disposable slippers are available at reception.

Yes. The clay tennis court can be used free of charge, depending on weather conditions and the season. Rackets and balls are also provided. Current information is available at reception or in the digital guest directory.

Backpacks, umbrellas, hiking poles and, in winter, snowshoes are available free of charge, subject to availability. Everything you need to set off on your next adventure is close at hand.

Yes. Complimentary Wi-Fi is available throughout the hotel.

Massages, beauty treatments, drinks and additional meals are charged separately. Current prices are available on the website or from reception.

Your room is available from 2:30 pm. The Gnollhof pampering board already begins at 1:00 pm.

Please vacate your room by 10:00 am. Afterwards, you can still enjoy the lunch buffet for €30.00 per person.

Early Day Spa on arrival day: Your room at the Gnollhof is available from 2:30 pm. However, you are very welcome to start your holiday earlier by enjoying our wellness area. From 10:00 am, we provide a wellness basket with bath towel, bathrobe and pool slippers at reception for €15.00 per person. After your arrival, you can relax by the pool and in the sauna, use the changing facilities and then move into your room from 2:30 pm.
Would you also like to enjoy a hearty breakfast? We would be delighted to serve you our regional breakfast specialities from 8:00 to 10:00 am for €20 per person.
If you would like to make use of one of our arrival packages, please let us know the day before your arrival so that we can prepare everything for you.

Yes. A deposit of €300 per room is required for a binding reservation. The booking becomes binding once written confirmation has been issued.

The Gnollhof accepts bookings of fewer than three nights only at short notice and subject to availability. Longer stays fit more naturally into the rhythm of the hotel and its room planning.

The hotel bill can be paid in cash or by Visa, Mastercard or EC card. American Express, Diners Club and cheques are not accepted.

The bill can be settled on the day before departure until 9:00 pm, or on the day of departure from 8:30 am. This allows the final morning to begin without any rush.

Payment by bank transfer is possible provided the amount has been received by the time of departure. For short-notice payments, an instant bank transfer with proof of payment sent to the hotel is recommended.

Yes. Please provide the hotel in good time with the company’s full address, VAT identification number, tax number and Italian recipient code.

Up to eight weeks before arrival, the €300 deposit is retained. After this point, 90% of the booked stay will be charged. In the event of early departure, 100% of the stay will be charged. Cancellations are accepted in writing only.

Yes. The Gnollhof recommends taking out cancellation insurance at the time of booking your room. If taken out at a later date, insurance cover only begins on the tenth day after the premium has been paid.

Yes. Dogs are welcome for €17 per night, excluding food. Please bring your own blanket, basket and bowl. Dogs are not permitted in the wellness or restaurant areas. They are welcome on a lead in the bar, fireplace room, guest lounge and selected outdoor areas.

Yes. The garden has a playground with a slide, swing and sandpit. The hotel does not have a dedicated indoor children’s playroom. Children may use the swimming pools; access to the saunas is intended for guests aged 12 and over.

Every room has a refrigerator, which can be stocked on request. A laundry room with washing machine and tumble dryer is also available; the charge is €5 per wash cycle.

Via the gift voucher page, you can give the gift of a holiday, culinary experience or relaxing getaway at the Gnollhof. For personal requests, the reception team will be happy to help with the selection and design.
You can also conveniently create a gift voucher for any amount directly through our website.
A personal message can be added in the text field to make the voucher even more individual.
If you wish, the value of the voucher can also be hidden, keeping the surprise intact.

The digital guest directory at gnollhof.guest.net contains the latest activities, including times, meeting points and descriptions. It also indicates whether registration is required. If you have any questions, the reception team will be happy to assist you.