Indispensable to Gnollhof. As always, Wilhelm has plenty of drive and helps wherever he can. He drives the ski shuttle, keeps the lawns perfectly trimmed, and takes care of the fallow deer. The shy forest dwellers live in an enclosure behind the hotel. Wilhelm and his brother, Klaus, tend to their daily feeding with dry bread and grain. Both of them are big animal lovers. Apart from that, Klaus insists on preparing the much-loved Speck dumplings himself at Gnollhof, during which he passes recipe tips to the kitchen team.